AirCargoBooking Website

WEBSITE PRIVACY POLICY

www.aircargobooking.es

I. PRIVACY AND DATA PROTECTION POLICY

In compliance with current legislation, Comercial (hereinafter also the Website) undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security for the risk of the collected data.

Laws incorporated into this privacy policy

This privacy policy is adapted to current Spanish and European regulations on the protection of personal data on the internet. Specifically, it complies with the following regulations:

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).
Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the data controller

The data controller of the personal data collected through Comercial is: AIR CARGO BOOKING SL, with NIF/CIF: B56833973 and registered in: with the following registration data: , whose representative is: Ignacio Carretero. Contact details are as follows:

Address: Ronda Muralla 9-10, 27001 - Lugo

Contact phone: +34 667 934 782

Contact email: [email protected]

Registration of personal data

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by Comercial through the forms on its pages will be incorporated and processed in our file for the purpose of facilitating, expediting, and fulfilling the commitments established between Comercial and the User or the maintenance of the relationship established in the forms filled out by the User, or to respond to a request or inquiry.

Likewise, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained that specifies, according to its purposes, the processing activities carried out and other circumstances established in the GDPR.

Principles applicable to the processing of personal data

The processing of User personal data shall be subject to the following principles set out in Article 5 of the GDPR and Articles 4 and following of Organic Law 3/2018, of 5 December:

Lawfulness, fairness, and transparency: User consent will be required at all times following full transparency regarding the purposes for which personal data are collected.
Purpose limitation: personal data will be collected for specified, explicit, and legitimate purposes.
Data minimization: personal data collected shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
Accuracy: personal data shall be accurate and kept up to date as necessary.
Storage limitation: personal data will be kept in a form which permits identification of the User only for as long as necessary for processing purposes.
Integrity and confidentiality: personal data shall be processed in a manner that ensures appropriate security and confidentiality.
Accountability: the Data Controller shall be responsible for ensuring compliance with the above principles.

Categories of personal data

The categories of data processed by Comercial are solely identification data. In no case are special categories of personal data processed, as defined in Article 9 of the GDPR.

Legal basis for processing personal data

The legal basis for the processing of personal data is consent. Comercial undertakes to obtain the User's explicit and verifiable consent to the processing of their personal data for one or more specific purposes.

The User has the right to withdraw their consent at any time. Withdrawing consent shall be as easy as giving it. As a general rule, the withdrawal of consent will not condition the use of the Website.

Whenever the User is required or able to provide data via forms to make inquiries, request information, or for reasons related to the Website's content, they will be informed if the completion of any of them is mandatory due to being essential for the proper conduct of the operation performed.

Purposes of the processing of personal data

Personal data are collected and managed by Comercial to facilitate, expedite, and fulfill the commitments established between the Website and the User or the maintenance of the relationship established in the forms completed by the User or to address a request or inquiry.

Likewise, the data may be used for commercial purposes of personalization, operational and statistical purposes, and activities related to Comercial's corporate purpose, as well as for data extraction, storage, and marketing studies to tailor the offered Content to the User and improve the quality, operation, and navigation of the Website.

At the time personal data are obtained, the User will be informed of the specific purpose(s) of the processing to which the personal data will be used; that is, the use(s) that will be made of the information collected.

Personal data retention periods

Personal data will only be retained for the minimum time necessary for processing purposes and, in any case, only for the following period: 36 months, or until the User requests their deletion.

At the time personal data are obtained, the User will be informed of the period for which the data will be retained or, when not possible, the criteria used to determine this period.

Recipients of personal data

User personal data will be shared with the following recipients or categories of recipients:

If the Data Controller intends to transfer personal data to a third country or international organization, at the time the personal data are obtained, the User will be informed about the third country or international organization to which the data are intended to be transferred and the existence or absence of an adequacy decision by the Commission.

Personal data of minors

In compliance with Articles 8 of the GDPR and 7 of Organic Law 3/2018, only those over 14 years of age may lawfully give their consent to the processing of their personal data by Comercial. If the User is under 14 years of age, the consent of parents or guardians will be required for the processing, and it will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data

Comercial undertakes to adopt the necessary technical and organizational measures, according to the appropriate level of security for the risk of the collected data, to ensure the security of personal data and prevent their accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data are transmitted securely and confidentially, as data transmission between the server and the User is fully encrypted.

However, since Comercial cannot guarantee the invulnerability of the internet nor the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to inform the User without undue delay when a personal data breach occurs that is likely to result in a high risk to the rights and freedoms of natural persons. According to Article 4 of the GDPR, a personal data breach is defined as any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed.

Personal data will be treated as confidential by the Data Controller, who undertakes to ensure such confidentiality is respected by legal or contractual obligation by its employees, partners, and anyone to whom information is made accessible.

Rights arising from the processing of personal data

The User has the following rights over Comercial and may therefore exercise them against the Data Controller as recognized in the GDPR and Organic Law 3/2018:

Right of access: The User has the right to obtain confirmation of whether Comercial is processing their personal data and, if so, to obtain information about their specific personal data and the processing carried out or to be carried out, including, among other things, the source of the data and the recipients of the communications made or planned.
Right to rectification: The User has the right to request the modification of their inaccurate personal data or, taking into account the purposes of the processing, incomplete data.
Right to erasure (“right to be forgotten”): The User has the right, provided current legislation does not provide otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or processed; the User withdraws consent and there is no other legal basis; the User objects to processing and there are no other legitimate grounds; the data have been processed unlawfully; the data must be erased for legal compliance; or the data were collected through a direct offer of information society services to a child under 14 years old.
Right to restriction of processing: The User has the right to restrict the processing of their personal data when they contest the accuracy of the data; the processing is unlawful; the Data Controller no longer needs the data, but the User requires it for claims; and when the User has objected to the processing.
Right to data portability: Where processing is carried out by automated means, the User has the right to receive their personal data from the Data Controller in a structured, commonly used, and machine-readable format and to transmit them to another data controller. Where technically feasible, the Data Controller will transmit the data directly to that other controller.
Right to object: The User has the right to object to the processing of their personal data or to stop the processing by Comercial.
Right not to be subject to a decision based solely on automated processing, including profiling: The User has the right not to be subject to a decision based solely on automated processing, including profiling, unless otherwise provided by current legislation.

Accordingly, the User may exercise their rights by written communication addressed to the Data Controller with the reference “GDPR-www.aircargobooking.es”, specifying:

Full name and a copy of the User’s ID. In cases where representation is accepted, identification of the representative and proof of representation is also required. The ID copy may be replaced by any other legally valid means of proof.
The specific request or information to which access is sought.
Address for notifications.
Date and signature of the applicant.
Any document that substantiates the request made.

This request and any other accompanying document may be sent to the following address and/or email:

Postal address: C. del Pez Austral, 17, 28007 Madrid

Email: [email protected]

Links to third-party websites

The Website may include hyperlinks or links that allow access to third-party websites not operated by Comercial. The owners of such websites will have their own data protection policies and are independently responsible for their own files and privacy practices.

Complaints to the supervisory authority

If the User believes there is a problem or infringement of current regulations regarding the way their personal data is being processed, they have the right to effective judicial protection and to file a complaint with a supervisory authority, particularly in the State where they have their habitual residence, place of work, or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (https://www.aepd.es/).

II. ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY

The User must have read and agreed to the terms regarding the protection of personal data contained in this Privacy Policy, as well as accept the processing of their personal data so that the Data Controller can proceed with it in the manner, for the periods, and for the purposes indicated. The use of the Website implies acceptance of its Privacy Policy.

Comercial reserves the right to modify its Privacy Policy at its own discretion, or due to a legislative, jurisprudential, or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is advised to consult this page periodically to stay informed of the latest changes or updates.

This Privacy Policy was updated to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018, of 5 December.

This Website Privacy Policy document was created using the free online website privacy policy template generator on 17/10/2023.